Fitted kitchens FAQs

(Covid-19) Are you still delivering and will my kitchen delivery be affected?

(Covid-19) I’ve paid for a Wren Installation service. Will my installation go ahead on the agreed date as normal?

(Covid-19) I have been financially impacted by Covid-19. Can I take a payment holiday from my finance?

(Covid-19) I am trying to install my kitchen and need help with fitting guidance.

How does the “recommend a friend” scheme work?

How are your kitchens so competitively priced?

Where are your cabinets manufactured?

Do you offer an installation service?

Do you offer a home measurement service?

Do you offer a free design service?

Do you offer a guarantee on your kitchens?

Where is the wood sourced from to manufacture your kitchens?

What type of payment methods do you accept?

When do I need to pay?

Do you offer any finance options?

How quickly will you be able to deliver my new kitchen?

Who can I speak to once my order has been placed?

Can I change my existing order?

How can I change my delivery address?

What happens if I'm not there when delivery is attempted?

What if my order arrives incomplete?

What if my product arrives damaged?