Select the topic to view our most frequently asked questions.
We currently do not offer NHS discount on any of our kitchens, appliances, or accessories.
Once you have discovered your dream Wren Kitchen and placed your order, we will aim to deliver your kitchen within four weeks. If you have opted for Wren Installation this lead time will be subject to your installer availability. A number of our kitchen ranges also have an expedited 7-day delivery service available, to find out more, please discuss directly with your designer.
After you have confirmed when you would like to receive your new kitchen, our dedicated delivery support team will contact you seven days before your delivery to confirm the day we are in your area and provide a delivery time slot.
Yes, at Wren Kitchens we offer a Wren expert installation service to ensure the fitting of your kitchen goes as smoothly as possible. To find out more about our installation service, please click here.
All our units are made to order, so if you have any changes to the order, they must be advised a minimum of 28 days before delivery. As your kitchen is made to order, you cannot amend any items after this date once the contract has been signed.
In the unlikely event there are any damages or missing items with your order we do hold lead time of up to 10-day working days for any replacement items.
Any issues can be reported through your account which can be found on the my accounts page, or the Wren App. Alternatively, you can contact our customer care team on 0345 127 7008.
If your kitchen has been delivered for more than 4 weeks you can register a recommendation either via our website or app. Your friend must not already have a kitchen quote with Wren. Simply register yours and your friends' details (these details must match your Wren account) and once your friend has received their kitchen you will receive the reward.
Easy to follow video guides for every step of installing your new kitchen as well as downloadable PDF guides.View Installation Guides