Payments & Finance

A 10% deposit is required when your order is placed. The remaining balance will be required 28 days before delivery of your kitchen. We also offer a range of Finance Options to suit different circumstances and budgets. Please click here, to see our finance page for further details.

Yes, we offer a number of flexible finance options to suit different circumstances and budgets. Please click here to see our finance page for further details.

We accept all major credit and debit cards, including Visa Credit, Visa Debit, Mastercard and Amex. You can also pay by cash, cheque or bank transfer, if you prefer along with utilising the Finance offers available. Please click here to see our finance page for further details.

Your designer will be able to provide you with your VAT receipt once your kitchen has been delivered. If you would like a proforma invoice pre-delivery, please request this from your designer. All our showroom contact details can be found here.

Email us at customerenqueries@creation.co.uk

Phone us on 0371 402 8905

Write to us at the below address: Creation Consumer Finance Ltd, Chadwick House, Blenheim Court, Solihull B91 2AA Please ensure that you supply your Account Number and/or Agreement Number on any correspondence.

Creation - Customer Queries: 0371 402 8905

Monday to Friday: 08:30 - 17:30

Saturday: 08:30 - 17:00

Sunday: Closed

Outside of these hours the customer will be able to use our automated services to make payments or access account information.