Select a topic to view our most frequently asked questions.
We're proud to offer a limited lifetime warranty on all our cabinets, which means that for as long as you own the home with your Wren kitchen in it, it's under warranty. Our warranty begins on the day we deliver your kitchen to you and ends on the day that you move out. Find our terms and conditions here.
Once you have discovered your dream Wren Kitchen and placed your order, we will aim to deliver your kitchen within four weeks. If you have opted to use our installation service partner this lead time will be subject to your installer availability. A number of our kitchen ranges also have an expedited 7 day delivery service available, to find out more, please discuss directly with your designer.
After you have confirmed when you would like to receive your new kitchen, our Customer Support team will contact you seven days before your delivery to confirm the day we are in your area and provide a delivery time slot.
At Wren Kitchens, you can choose installation from our installation service partner, or we'll supply your kitchen to install yourself. Either way, you'll have all the documentation you need. To find out more about the installation service, please click here.
All our cabinets are made to order, so if you have any changes to the order, they must be advised a minimum of 28 days before delivery. As your kitchen is made to order, you cannot amend any items after this date once the contract has been signed.
In the unlikely event there are any damages or missing items with your order we do hold lead time of up to 10-day working days for any replacement items.
Any issues can be reported through our Customer Support Team on 1-855-701-9090.
If your kitchen is $5,000 or over, and has been delivered and invoiced, you can process a recommendation through your Wren Kitchen designer. Your friend must also have an order with a value of $5,000 or over. To process the recommendation, you would need to email the referee's name and email address to your designer, advising you wish to make a recommendation in connection with the "Recommend A Friend" program. For more information on our terms and conditions, please click here.
Easy to follow video guides for every step of installing your new kitchen as well as downloadable PDF guides.View Installation Guides